You need an appointment to visit the Citizens' Office ("Bürgeramt"). New appointments are offered eight calendar days in advance and are activated at 7 am on weekdays. You can take care of your matters at any of our locations, no matter where you live in Frankfurt.
Before making an appointment, please check whether you can take care of your request online or in writing instead of visiting our Citizens' Offices in person. You can find an overview under Online services.Internal Link
If you cannot keep a scheduled appointment, please cancel it in good time (see "Frequently Asked Questions"). By doing so, you give other people the opportunity to book the appointment that has become free. Otherwise the appointment will go unused. Thank you!
We have commissioned an external company to provide the appointment service. Your data will, therefore, be temporarily processed on their server. The necessary data transfer is encrypted (https). Please note that the transmission of information via the Internet is not completely secure and is, therefore, undertaken at your own risk. It cannot be ruled out that third parties may intercept or modify the data you transmit. By using this offer, you agree to the electronic processing of your data.
We assure you that your personal data and any contributions will only be used within the framework of the appointment and will be deleted immediately afterwards.
By clicking on "make an appointment online" you confirm that you have taken note of the data protection declarationInternal Link (German only) and wish to be forwarded to make an appointment online.
|MAKE AN APPOINTMENT ONLINEExternal Link|