Citizens' Office Frankfurt
The Citizens' Office ("Bürgeramt") of the City of Frankfurt am Main is your point of contact for a wide range of official services. For example, with us you can register your flat in Frankfurt am Main, apply for identity documents, have documents officially notarised or deregister from a church. You can find an overview of all our services under Our ServiceInternal Link.
You can take care of your request at any of our eleven locations.
On Mondays and Wednesdays, you can visit our Citizens' Offices without making an appointment. Experience has shown that it is particularly busy in the morning shortly after opening; waiting times are then regularly very long. If there are more visitors waiting than can be served that day or if the waiting area is very crowded, we have to end the queue number issue early. This happens in particular regularly and early at the Dornbusch, Höchst and Nordwest Citizens' Offices. It can happen at all locations and is unfortunately not foreseeable for us. We ask for your understanding.
On Tuesdays, Thursdays and Fridays you need an appointment. Visits to the Branch Offices Fechenheim, Harheim, Kalbach and Nieder-Erlenbach are only possible by appointment. You can make an appointment via our Appointment serviceInternal Link or by telephone (069/115).
| All available appointments are displayed online. If no appointments are available, unfortunately contacting us by telephone will not be successful either, as no additional appointments are available. New appointments will be released on Tuesdays, Thursdays and Fridays. |
You can also apply for some of our services online or in writing without a personal visit. For an overview, please visit Online ServicesInternal Link.
| Location | Opening hours |
|
Central Citizens' Office, Citizens' Offices Höchst, Nordwest, Dornbusch, Sachsenhausen, Nieder-Eschbach, Bergen-Enkheim |
Mon., 9:00 -17:00 (open consultation hours)
Tue., 7:30 - 13:00 (only with appointment)
Wed., 7:30 - 13:00 (open consultation hours)
Thur., 10:00 - 18:00 (only with appointment)
Fri., 7:30 - 13:00 (only with appointment) |
| Branch Office Fechenheim (only with appointment) | Mon., 9:00 -13:00 and 14:30-17:00 Tue., 8:00 - 13:00 Wed., 8:00 - 13:00 Thur., 10:00 - 13:00 and 14:30-18:00 Fri., 8:00 - 13:00 |
| Branch Office Kalbach (only with appointment) |
Tue., 8:00 - 13:00
Thur., 12:00 - 17:00 |
| Branch Office Nieder-Erlenbach (only with appointment) |
Tue., 8:00 - 13:00
Thur., 12:00 - 17:00 |
| Branch Office Harheim (only with appointment) |
Mon., 12:00 - 17:00
Wed., 8:00 - 13:00 |
