Which Citizens' Office can I contact?
Our Frankfurt Citizens' Offices ("Bürgerämter") are the first point of contact for people who are relocating to Frankfurt or would like to apply for new identity documents.
You can currently take care of your request at 9 locations in the city area, no matter where you live in Frankfurt.
You need an appointment to visit the Citizens' Offices. You can make an appointment online (Appointment serviceInternal Link) or by telephone (069/115).
All available appointments are displayed online. If no appointments are available, unfortunately contacting us by telephone will not be successful either, as no additional appointments are available.
For services that you can do online or in writing, please visit Online servicesInternal Link.
Please note our information on making an appointment and on the rules of conduct when visiting the Citizens' Office due to the risk of coronavirus SARS-CoV-2 infection.Internal Link
Your Frankfurt Citizens' Offices