Our service

Our service

Public Order Office

Our service

With around 550 employees, the Public Order Office of the City of Frankfurt am Main ("Ordnungsamt") is one of the largest offices of the city of Frankfurt. It has five departments at two locations.

Our service – Pencils from the Public Order Office on a pad from the Public Order Office, Photo: Michael Jenisch
Our service © Stadt Frankfurt am Main, Photo: Michael Jenisch

Two locations: Kleyerstraße and Römerhof

Location Kleyerstraße:

Address:

Ordnungsamt
Kleyerstraße 86
60326 Frankfurt am Main

Public Order Office, Photo: Christoph Kraneburg
Public Order Office © Ordnungsamt Frankfurt am Main, Photo: Christoph Kraneburg

At the location Kleyerstraße 86 you can find the Head of Office and the Press and Public Relations staff unit, the Office Administration of the Public Order Office with the Personnel department, Finance, Logistics, Information and Communication Technology and Lost-property Office, as well as  the Regulatory Affairs and Administrative Offences department with the General and Acute Hazard Prevention departments, the Fines Office (administrative offences), the department for Commercial Matters and Commercial Registers, the Events Service Centre and the Assembly Authority, the Municipal Police and the Veterinary Authority, which is responsible for food monitoring, animal protection and animal diseases.

The building has one main entrance as well as a separate entrance at Rebstöcker Straße 4, which however is used exclusively by the Frankfurt Immigration Office (FIO). As of 1 July 2024 the FIO was spun off and now operates independently.

 

Location Römerhof

Address: 

Ordnungsamt
Am Römerhof 19
60486 Frankfurt am Main

Service Centre All About Cars, Photo: Ralph Rohr
© Ordnungsamt Frankfurt am Main, Photo: Ordnungsamt Frankfurt am Main

The service centre “All About Cars” ("Rund ums Auto"), short RuA, is located at Römerhof 19. Here you can also find the Vehicle Registration Office and the Driving Licence Office. It also handles taxi and hire car licences.

Service Hours

There are uniform service hours for telephone availability at both locations.

Monday

8 am - 3 pm 
Tuesday 8 am - 3 pm 
Wednesday 8 am - 3 pm 
Thursday 8 am - 6 pm 
Friday 8 am - 12 noon

 

Important note:

You can only visit the Public Order Office by appointment. You can find our contact information under making an appointment with the Public Order Office.

Please find below an overview of the most important services provided by the Public Order Office of the City of Frankfurt, sorted by topic.

The complete list of servicesInternal Link offered by the Public Order Office is available in German only.
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