Psychosocial Support

Psychosocial Support

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Coronavirus SARS-CoV-2 (english)

Information on psychosocial support

Here you can find information and suggestions for dealing with the psychosocial impacts of the corona-pandemic.

Sozialpsychiatrischer Dienst (SpDi)
Sozialpsychiatrischer Dienst (SpDi) © Fotolia, Foto: Fotolia, denebola_h

Domestic Isolation  

If you are sick with Covid-19 and have been quarantined or if you are a close contact to a confirmed case and have been adviced by the local Health authority to stay in domestic Isolation you are in contact with a member of staff of the local Health authority. If you have questions or a need for psychosocial councelling, please let us know. You will then shortly after receive a call by a social worker, psychologist or psychiatrist of the local Health authority.

The Psychosocial Crisis Management of the Federal of Office for Civil Protection and Disaster Assistance (BBK) has compiled Information for domestic IsolationExternal Link.



Dealing with Children in the current situation

The Psychosocial Crisis Management of the Federal of Office for Civil Protection and Disaster Assistance (BBK) has put together helpful Information for parentsExternal Link

Also, the AETAS Children foundation has compiled recommendations regarding the topic "Coronavirus and Children": AETAS - Kinderstiftung zum Thema Coronavirus  External Link



Corona Crisis Hotline

The Center for Psychotherapy at the Goethe University Frankfurt am Main offers anonymous councelling by phone for all affected persons in need of advice to cope more effectively with the current situation: 069 – 798 46666

Councelling hours for adults: Monday to Friday from 9am to 12pm and 2pm to 5pm

Councelling Hours for children, adolescents and parents: Monday to Friday from 9am to 12pm and 2pm to 5pm

Webside Corona Crisis HotlineExternal Link


Helping professions in the Health System (emergency medical services, fire Department, carers, doctors etc.)

As always, it applies also in this situation: the Psychosocial Crisis Care after burdensome Events is part of the Duty of care of the employer towards the employee. 

The Federal Association for Critical Incident Stress Debriefing (SbE) has prepared directions for deployment Services and superiors / operations ManagerExternal Link

The SbE-Team of Frankfurt can be contacted at the phone number 069/2475149-3014.



Crisis Service Frankfurt External Link(only telephonically)

Community Service Social-Psychiatry Frankfurt e. V.: 069 61 13 75

Monday to Friday from 5pm to 1am
Saturday and Sunday from 9am to 1am



Psychotherapy in times of corona 

In an interview with the Hessenschau the president of the association of psychotherapists, Heike Winter, gives advice on dealing with stresses and strains caused by the corona-pandemicExternal Link
„This is how we can master the emotional stress induced by corona."


Suicidality and depression  

You can find information and support around the topic suicidality on the webside of FRANS (Frankfurt Network of Suicide Prevention). If you are worried about somebody you know, you can find Information on how to help here: 


1. Brochure External Link"Menschen nicht mehr leben möchten".

2. Under the following hotline-number you can contact one of the psychiatric clinics in Frankfurt (FraPPE) around the clock: 069 - 630 13 113

3. App for suicide preventionExternal Link: The KrisenKompass is an app of the crisis line which is due to their functional principle also a Kind of emergency tool kit for Crisis situations.

4. Foundation German Depression Aid: Info-telephone Depression can be reached under 0800 - 33 44 533, Monday, Tuesday, thursday from 1 to 5pm and Wednesday and Friday from 8:30am to 12:30pm
Webside: Deutsche Depressionshilfe External Link

If you suspect that somebody from your personal enviroment could attempt suicide in the next minutes or hours, please do not let them alone! Call an ambulance (112) or escort the Person concerned to a psychiatric clinic!


Mentally ill persons in Frankfurt am Main

The Social-psychiatric Service (Sozialpsychiatrischer DienstInternal Link) in the local Health authority is furthermore on call: 069 - 212 33311 on Monday, Tuesday, Thursday from 8:30pm to 12:00am and from 1pm to 4pm, Friday from 8:30am to 1pm 



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