Citizens' Office Coronavirus SARS-CoV-2

Citizens' Office Coronavirus SARS-CoV-2

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Citizens' Offices

Citizens' Office Coronavirus SARS-CoV-2

Information on rules of conduct, appointments and services when visiting a Citizens' Office

You must make an appointment to visit a Citizens' Office ("Bürgeramt"). During your appointment, please observe the rules of conduct listed below.

Coronavirus, Photo: Corona Borealis -
Coronavirus © Corona Borealis -, Photo: Corona Borealis -


You can currently only visit the Citizens’ Office if you have made an appointment.Internal Link


On Wednesdays in July, the Citizens' Offices (Central Citizens' Office and the Citizens' Offices Höchst, Nordwest, Dornbusch, Sachsenhausen and Bergen-Enkheim) can be visited from 7:30 am to 1 pm without booking an appointment in advance.

Rules of conduct during your visit

For your own safety and for the benefit of all: Please wear a cover of mouth and nose for protection.


It is recommended to follow the known hygiene measures to protect against infectious diseases (face mask, minimum distance of 1.5 metres from others, observance of sneezing/coughing etiquette, thorough hand washing).


Each individual is still required to act cautiously.


The following locations are available if you want to make an appointment (no matter where you live in Frankfurt):

  • Central Citizens' Office
  • Citizens' Office Höchst
  • Citizens' Office Dornbusch
  • Citizens' Office Nordwest
  • Citizens' Office Bergen-Enkheim
  • Citizens' Office Sachsenhausen


The Citizens‘ Office Nieder-Eschbach and the Branch Offices Fechenheim, Kalbach, Nieder-Erlenbach and Harheim are currently closed.